{"id":3,"date":"2026-05-13T21:03:26","date_gmt":"2026-05-13T21:03:26","guid":{"rendered":"https:\/\/nrb.ygcreative.co.uk\/?page_id=3"},"modified":"2026-07-17T15:19:33","modified_gmt":"2026-07-17T15:19:33","slug":"regulatory-information","status":"publish","type":"page","link":"https:\/\/nrb.ygcreative.co.uk\/?page_id=3","title":{"rendered":"Regulatory Information"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-section-1 has-accent-4-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-1--1\" style=\"margin-top:0;margin-bottom:0;padding-top:50px;padding-bottom:60px\">\n<h2 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-link-color wp-elements-18956637af2274b9e9c381f80f168154\">Regulatory Information<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-5 has-accent-2-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-5--2\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:350px\">\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-98d2699ca2e7534e43df40f7d411bb40\">Terms of Business<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/terms.svg\" alt=\"\" class=\"wp-image-165\" style=\"width:auto;height:160px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-accent-1-color has-text-color has-link-color wp-elements-0795a3af13298cd795fc123e605b3d2a wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);\">Our standard terms of engagement, outlining how we work with clients and what you can expect from our service.<\/p>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-c72c1b14\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-87596f8f wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/NRB-Terms-of-Business.pdf\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Download Terms of Business<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-5 has-accent-3-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-5--3\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:350px\">\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-bfed079bd1fc98ab3b97422c9d673264\">Complaints Procedure<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/complaints.svg\" alt=\"\" class=\"wp-image-166\" style=\"width:auto;height:160px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-accent-1-color has-text-color has-link-color wp-elements-cfafbe56c5f5919e9af39b5a35c688cf wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);\">Information on how to raise a complaint and how we will work with you to resolve any concerns.<\/p>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-6e782e3e\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-89bc87a5 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/NRB-Complaint-Procedure.pdf\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Download Complaints Procedure<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-5 has-base-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-5--4\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:350px\">\n<h2 class=\"wp-block-heading has-contrast-color has-text-color has-link-color wp-elements-8e0acf1c90b8a9d1b627cc84d1b15fc0\">Data Protection Notice<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/data-protection.svg\" alt=\"\" class=\"wp-image-167\" style=\"width:auto;height:160px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-accent-1-color has-text-color has-link-color wp-elements-84e7d872668ce76146c0430ef33291c3 wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);\">Details on how we collect, store and process personal information in line with UK data protection requirements.<br><\/p>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-f84c4337\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-21b3a676 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/nrb.ygcreative.co.uk\/wp-content\/uploads\/2026\/06\/NRB-Data-Protection-Information-Notice-UK.pdf\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Download Data Protection Notice<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Regulatory Information Terms of Business Our standard terms of engagement, outlining how we work with clients and what you can expect from our service. Complaints Procedure Information on how to raise a complaint and how we will work with you to resolve any concerns. Data Protection Notice Details on how we collect, store and process [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"nrb1","author_link":"https:\/\/nrb.ygcreative.co.uk\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Regulatory Information Terms of Business Our standard terms of engagement, outlining how we work with clients and what you can expect from our service. Complaints Procedure Information on how to raise a complaint and how we will work with you to resolve any concerns. Data Protection Notice Details on how we collect, store and process&hellip;","_links":{"self":[{"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":8,"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":201,"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/201"}],"wp:attachment":[{"href":"https:\/\/nrb.ygcreative.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}